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Saturday, October 15, 2016

Moving Up The Ranks In Your Business

Your 2016 years earning plan: STEP -BY-STEP








If you run your own small business, you are already the “top dog” in the company, and you will simply need to turn your focus to “beating your competition” in order to have the most success you can; if, on the other hand, you are working within a company, you will need to not only focus on helping the company beat the competition, but will also need to know all the things you can do to outperform others at your level in order to gain promotions for yourself!

In order to move up the ranks in a business, one of the best things you can do is to always show up at least a few minutes early, and to always leave at least a few minutes late; while this is a symbolic move that displays your commitment to the company, it will also put your in a position where you are always doing at least a little bit more work each day than what is “expected” of you.

As you make this effort to show up early and leave late each day, you should also be making an effort to learn more about the business, the business landscape, and the competition than anyone else is learning; take some extra time at home each day – even if it is no more than 15 minutes – to accumulate some extra knowledge.

And one thing you should be aware of is the fact that an expansion of job responsibilities will often also entail an expansion of the number of people you are working with in some direct or indirect way, and because of this, it will be of great benefit to you if you are continually working to improve your people skills, as this will put your in a position to continue succeeding each time you are promoted.

Getting promoted does not always happen quickly and automatically, but when you keep these things in mind, you will be able to increase the likelihood of being promoted, and will ensure that you are ready to succeed when that promotion comes.

How To Stay Focused While Working

Your 2016 years earning plan: STEP -BY-STEP








There are a surprising number of jobs that simply require a warm body in a seat - and this does not just go for jobs such as being a security guard at a building in a downtown area, but also goes for a lot of office jobs, as many such jobs have employees who spend about half their time in the office doing things that are not related to work at all. It will not especially matter how much you are able to focus when you are at work if you work at one such job, but if you work a job where you are paid for the work you do - or where your performance is tracked and weighted - you will need to learn how to focus while you are trying to get your work done; if this is the case for you, here are a few ways to make this a reality.

One mistake people often make when they are getting paid for the work they do is that they try to continue to work no matter how tired their brain gets; one of the best ways to stay focused while working is to realize that your mind has limits, and when you figure out what these limits are, you will know how long you can work before you need a break – and you can work to gradually increase the amount of “good work time" you have.

Another thing that can help people focus while they're working is finding a good spot that works for them; figure out the atmosphere that works best for your work, and find spots that fit this criteria – and as you find more spots, you can even rotate which spots you use, so that you will always be able to work in an area that works for you!

And the key that tops all the others when it comes to staying focused while working is this: strengthen your resolve – simply deciding that you will not get distracted by other things; when you work at your computer, especially if you work online, it can be easy to become distracted, but when you strengthen your resolve, defeating one distraction at a time, you will soon find that you are working a whole lot better!

Friday, October 14, 2016

Tips For Dealing With An Upset Customer In Person

Your 2016 years earning plan: STEP -BY-STEP








If you work at a job where you rarely deal with customers - and where, if you do deal with customers, it is usually through email or over the phone - you will not have to worry about one of the things that is among the biggest concerns of people in the opposite position: dealing with an upset customer in person. When it comes to dealing with an upset customer in person, it is not that you have necessarily done anything wrong that makes it such a frustration - but in fact, the fact that you have probably done nothing wrong heightens the frustration, as the customer will often treat you as though you have done something wrong; for this reason, knowing how deal with an upset customer in person can be extremely valuable, as it can lessen the strain these encounters put on you.

The first thing the customer will want to know is that you are on their side, as they will assume you are "against them" if you are not "for them"; even if you actually disagree with their complaint, you should always be understanding and create an image of agreement, as this will cause them to feel like you are their ally rather than their enemy - which, of course, will prevent them from turning their attack to you.

Once the boundaries of the discussion have been established in such a way that they feel you are on their side, you can take the next step, which is offering solutions; it may turn out that the person with whom you are dealing is inconsolable, but at least - in taking this approach - you can try to solve the problem on your own.

When it comes to dealing with an upset customer in person, however, there will be times when you will not be able to solve the problem on your own; if you find yourself in this position, remember that there is always someone above you to whom you can pass this customer along - which is what you will sometimes have to do, as many customers in this position simply remain upset until they get the satisfaction of talking to someone's "superior"!