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Friday, June 13, 2014

Making The Most Of Your Work Travel


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While some people enjoy traveling for work, many others see it as a big inconvenience; regardless of which of the two categories you fall into, however, it will be beneficial for you to know the steps that you can take in order optimize your work travel. After all, if you have to travel anyway - instead of just being stuck complaining the whole time about how you are having to travel for work - you might as well enjoy it!

Establishing friendships with the people you will be working with during your time away is one of the best ways to enjoy your work travel; when you do this, the week of travel will feel a lot more like "hanging out with friends" than like a week of work!

On the other hand, some people do not prefer to always be around others in their everyday life, and would rather be alone; if this is the case for you, your work travel can be one of the best times for you to recharge by spending time alone, as you will be in an unfamiliar place, with a quiet hotel room in which you can relax and unwind.

When you are traveling for work, you should also plan to make an effort to explore the surrounding areas; while most people think of this when they are traveling to a "cool" city, they fail to recognize that there are plenty of "cool" things to explore no matter where they are! Before you go on your trip, search around to find out what the local attractions are; consider going to a well-regarded restaurant in the area, or visit a baseball game or basketball game, or find out where the locals hang out so you can get a feel for the local life!

If you are the kind of person who hates work travel, following these tips might not make you suddenly love it - but these tips will go a long way in making work travel a whole lot more bearable!

How To Provide Good Customer Service


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One of the most important things in order for you to achieve success in your business will be that you do a good job of treating your customers well; after all, customers have plenty of choices when it comes to who they will give their time and money to, and if you are not careful, it will be easy for you to fall out of favor with them - but while it is quite easy to understand exactly why good customer service is important, it can be much more difficult at times to know exactly what you should aim to do in order to provide good customer service.

When a customer comes into your store (or even when they call you - or even when they visit your website!), you will obviously hope for them to make a purchase, but one thing you will want to make sure of is that you do not harass them in your efforts to nudge them in this direction; learn to help your customers as much as they need, but to do so in such a way that they do not feel that you are "pushing" them to buy.

Making it easy for people to make returns and exchanges is another big part of having success in business (even though this might seem counterproductive on the surface!); customers will often end up with the wrong product through no fault of their own, or will end up with a product that is defective, and when you are able to build a reputation with customers of being a place that works with them when this happens, they will be far more likely to turn your way when it is time to shop.

And always giving your customers a place they will want to come back to will be the biggest thing of all for customer service, and this means treating them with respect and always making them feel welcome each time they step into your store.

As you go through all the things you will do in order to have success in business, make sure you keep customer service in mind - always realizing that this is as important as anything else when you want your business to thrive.

Thursday, June 12, 2014

Meeting Your Sales Quota For The Year


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It can be difficult at times to work in sales, as you will not only have to do a good job selling your product to customers, but you will likely be under pressure to reach certain performance quotas for your company - as far as how much (and how quickly, and how efficiently, and even how profitably!) you are selling; of course, sales quotas are simply part of working in sales, but if you are wanting to eliminate some of the stress of working in sales and trying to reach your quotas, here are a few tips to keep in mind.

First off, you should always make an effort to think of your quota as something that is supposed to be hit in half the time of what is actually supposed to be hit; for instance, if you are supposed to reach a certain sales goal in a year, you should make it your goal to try and reach that sales goal in six months instead, as doing this will set higher goals for you than simply what the company is giving you, and even though you may end up falling short of these personal goals you have set, they are likely to still help you reach the quota assigned by the company long before the set date!

Plenty of people tend to get overwhelmed when it comes to sales because they look at the big picture of the sales numbers they are expected to hit, which can seem like an insurmountable task, but a better way to look at the sales numbers you are trying to hit is on a day-to-day basis; this does not even mean that you should assign yourself a certain number of sales you should try to reach per day, as anyone who has worked in sales understands that sales will fluctuate from each day, but it simply means you should narrow your focus to "taking care of what you can take care of each day."

And lastly, you should realize that you are likely to get ahead of schedule when you incorporate these two approaches into your sales work, and as you get ahead of schedule, it will be easy for complacency to set in. Guard against complacency by always expanding your goals, pushing yourself to accomplish more and more in sales than you were aiming to accomplish before!