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Sunday, February 21, 2016

Using Twitter To Increase Your Business Presence

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Twitter is seemingly everywhere these days - in the news, on the Internet, and even in casual conversation; furthermore, it seems that we hear whispers of all the ways Twitter can help us improve our business, but many of us - as hard as we try - cannot quite comprehend how using Twitter will help us grow our business. Of course, it's not like the concept of Twitter is all that difficult to grasp - after all, it's nothing more than short messages of 140 characters or less (a lot like a facebook status update, but with fewer characters), but the problem is more that it is difficult to understand the right way to use Twitter in order to make it a good tool for business.

When you are attempting to use Twitter in order to promote your business, one of the big mistakes you will want to avoid is using this tool strictly to promote your business; while this seems like it would be the natural thing to do (after all, if you're there to promote your business, you might as well do so), it can actually be extremely counter-productive, as most regular users of Twitter use the site as an escape from the drudgery of their workday responsibilities - and one of the things they are least likely to do is follow a company whose tweets contain nothing but business-specific information on products and tools and other business-related things!

Instead, you should make it your goal to also mix in items that will entertain or cause enjoyment for your followers - for instance, tweeting trivia questions about your business, or profiling a specific employee, and (with permission, of course) tweeting trivia information about them - and you can even consider using Twitter to give products away for free to your followers.

Running Contests To Promote Your Business

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If you have a small business, you have surely found that one of the biggest struggles is trying to get your name out there so that it becomes familiar to people. Of course, when it comes to getting your name out there, the best approach is to find a way for others to get your name out there for you. And one of the best ways to get others to spread the word for you is by running contests.

When you run a contest - especially if you structure it in such a way that people are encouraged to spread the word themselves - you can get a lot of work done by others; in fact, it is a whole lot like "delegating" the task of advertising! But you need to understand what will entice people to participate and spread the word before you can actually structure the contest in such a way that people are enticed by it!

One of the biggest things in creating a contest that actually works is coming up with a prize for the winner that people will actually want to compete for! You cannot have something as simple as "a free pizza" if you run a pizza parlor. You need to branch out a bit; after all, the bigger the prize, the greater lengths people will go to to win! In the end, it comes down to this: the money you put into the reward for the winner is essentially "advertising money."

People are more likely to participate in a contest that is easy to participate in, so make sure you structure your contest so that this is, in fact, the case. And if participation is easy, it also has to be easy in such a way that the word about the contest is automatically spread when someone participates!

If you remain small minded about your small business, you will prevent yourself from growing, and will therefore put yourself in danger of disappearing. Instead, you should begin to branch out there with your ideas as much as you can; one of the best ways to do this is to run contests that allow others to spread the word for you!

Saturday, February 20, 2016

How To Make Your Customers Feel Important

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If you own a business, it will be easy for you to look at your customers as nothing more than money for you, but while it is true that the primary function of your customers - as far as your business is concerned - is to bring in money for you, it is also true that your customers are unlikely to remain your customers (and are unlikely to keep bringing you those dollars!) if you do not treat them valuably.

Most business owners know that, generally speaking, ninety per cent of a company's business will come from ten per cent of its customers (in other words - there is nothing more valuable to a company than its loyal customers!), and this is exactly why it is so important that you treat your customers as if they are more important to you than the simple value of their money; as you are find ways to make your customers feel valued, you will create more and more loyal customers, and this will bring more and more money your way.

One of the best ways to make your customers feel important is to make them feel like you care about them; if you have a storefront, one of the best ways to do this is to start learning the names of your customers so that you can greet them by name when they enter your store - and you will also want to chat with them whenever they are in the mood to chat, as this will allow you to get to know more about them, and will give you things that you can ask them each time they come shopping at your store.

And if you create a rewards program, or a frequent shopper program, this can be surprisingly effective; create an email list (or a special section on your website) for "members," and provide these members with special coupons, and even notify them early of special deals and promotions that they can take advantage of.

There is a whole lot more involved in running a successful business than just providing a good product or service - and as soon as you start making your customers feel important, you will be one step closer to this "so much more," and to the success that it brings.